EVENT Terms and Conditions
[last updated June 2025]
These are the terms and conditions that apply to the Events offered by Angela Henderson Pty Ltd ACN 631 616 334 (referred to as ‘Angela’, ‘I’, ‘me’, or ‘my’). These terms and conditions are to be read together with our Program Terms and Conditions, Privacy Policy and any other formal written agreements. These documents together form our entire agreement.
These terms and conditions will become binding once you enrol to attend an event, arrive at an event or make any payment for an event. I may update these event terms and conditions and will notify you at the time of update.
Please ensure you read and agree to the updates before you proceed with registration for an event. When you continue to register for new events, you are accepting our terms and conditions for the new event.
1. My Event Inclusions
1.1 I aim to provide a fabulous learning experience in a supportive environment for all our hosted events. Please ensure that you are respectful of all event participants to make the experience an enjoyable one for everyone.
1.2 Please refer to the event inclusions on our sales page for each
(a.) I may advertise other events from time to time and those events will have the inclusions promoted as part of the event.
2. Registration
2.1 When you register to attend one of my events, I encourage you to do your research first to ensure that it is suitable for you and your circumstances, particularly if it involves travelling to another location. When you make your booking you are committing to attend.
2.2 These terms apply to all event attendees, participants, guests and sponsors of the event and these terms will apply from the time that you register for the event.
2.3 Over 18 only
(a) Please note that you must be over the age of eighteen (18) years to attend my events, and accept and be bound by these terms and conditions.
2.4 Please consider your own circumstances carefully before you decide to register and attend any of my events. If the event facilities make it possible for you to bring a partner or other family members, I will have no responsibility for them and you will be responsible for all additional costs associated with having them there.
2.5 The time and location, as well as additional details of an event will be notified to you when it becomes available, or as advertised.
2.6 Where circumstances beyond my control intervene (like COVID restrictions):
(a) At my sole discretion, I may postpone an event. You may transfer your ticket to someone else without cost, provided you let me know who the person attending is at least seven (7) days before the rescheduled event date.
(b)At my sole discretion, I may change the delivery of an event to a different format, including wholly electronic format and you will be expected to attend via the new format without refund.
(c) If a paid event is cancelled and will not proceed, I will provide a refund of the event fee received from you, less an administration fee equivalent to 20% of the purchase price (refund amount), or you may apply the refund amount as a credit toward attendance at a future event, or for coaching services with me, provided you use that credit within eighteen (18) months of the original event date.
(d) If a paid event is cancelled or if you are unable to attend an event but the event goes ahead, you may apply your event fee (excluding the Deposit) as a credit toward attendance at a future event, or for coaching services with me, provided you use that credit within eighteen (18) months of the original event date.
(e) Bonus Events as part of your Program – Where an event is offered as an added bonus, you will not be entitled to transfer your ticket or apply any event fee as a credit toward a future event or my coaching services because you will still receive the full value of your program even without the bonus event.
3. Event Exclusions
3.1 Travel, airport transfers, accommodation, catering, beverages, additional activities, spending money and incidentals for events are not included in the event fee, unless expressly specified in writing in the advertising for the event.
3.2 Any additional activities, such as elephant riding in Bali, are entirely your financial and personal responsibility. We will not be held responsible for any additional activities that you choose to undertake during your trip.
3.3 If accommodation is included in the event and you would like to extend your accommodation outside of the event dates, you must contact the accommodation provider directly and amend your own travel dates accordingly. We take no responsibility for any changes you make.
4. Events Disclaimer and Exclusions
4.1 You are responsible for your own physical and mental health and wellbeing during travel, during an event and during any activities you elect to participate on the way to, from or at the event location.
4.2 Where any of my events are held at an international location, you are entirely responsible for obtaining and completing your own passport application, travel documentation, visa requirements, customs declarations, border controls, biosecurity and/or entry requirements, including making payment for any visa fees or entry fees. These are outside of my control and are dependent on the country of entry. You acknowledge and agree you are entirely responsible and will not hold me liable for any loss or detriment you may suffer as a result of being refused attempted entry into a foreign country.
4.3 Any vaccination or visa requirements before travel remain your responsibility at all times. I am not responsible for ensuring you comply with any official regulations. Please ensure you have familiarised yourself with any official government warnings before you make the decision to travel.
4.4 You must obtain your own travel insurance with sufficient cover for any activities you undertake and for the correct dates of travel. You are responsible for any travel insurance claims you may make.
4.5 You remain entirely responsible for your own safety and personal health and wellbeing at all times, during any event facilitated by me, including both domestic or international locations. What this means is that if (for example) you slip by the pool at a venue and hurt yourself, you will not attempt to hold me responsible for any injury you suffer as a result.
4.6 You acknowledge that there are risks involved with consuming food and beverages in other countries and undertake to establish your own personal precautions to protect your health, wellbeing and safety. I accept no responsibility for any food poisoning, food allergy flare-ups, drink spiking, accidents or otherwise any threat to your safety.
4.7 Consumption of alcohol is entirely your responsibility. You must familiarise yourself with the local laws and customs regarding alcohol consumption, and your bodily reaction, and your actions as a result of alcohol consumption.
4.8 I ask that you also be mindful of local customs and expectations when you consider your travel wardrobe and any extracurricular activities you elect to undertake so as to avoid offending any local customs or laws.
5. Event Payment
5.1 Payment may be made via PayPal or credit or debit card, processed by Stripe. You are responsible for any and all bank charges or any other fees associated with your use of your credit card or debit card.
5.2 At the time of offering an event, we may elect to permit payment by instalments or payment in full up front. Payment in full may be offered at a discounted rate, which will only be available to you if paying in full.
5.3 Installments
(a) Your choice to make payment by way of instalments is a commitment by you to pay the full event fee.
(b) If we make payment by instalment available and you choose that method for payment then the event fee must be paid for in full before you are able to attend the event.
(c) If you are paying by instalments, the instalments after the first instalment will be due the same day of each successive month until paid in full.
5.4 Failure to make payment in full before the event start date will mean you are not registered to attend that event and your participation will be deemed cancelled by you and our Refund policy will apply.
5.5 When you register for an event, 20% of your event fee as a non-refundable administration fee due to the costs involved in setting up an event (for example, securing venues).
5.6 Unless we have rescheduled an event to a different date, a refund (less the administration fee) will only be considered in accordance with our refund policy.
5.7 If any payment is dishonoured for any reason, you will be liable for dishonour fees. If money remains unpaid, you will also be liable for any costs and disbursements that I incur in pursuing the debt (including legal costs on a solicitor and own client basis) and debt collection costs to the extent permissible under relevant legislation.
6. Refund policy
6.1 I invest significant time and money into organising and producing events prior to the event date and based upon our booked numbers. If you change your mind about attending, there is no refund.
6.2 If I am required to reschedule an event, I will notify you. You will have seven (7) days after the date I send that notification of the rescheduled date to let me know that you can no longer attend. If you confirm you cannot make the new date within that seven (7) days then:
(a) You may transfer your ticket to someone else without cost, provided you let me know who the person attending no later than thirty (30) days before the rescheduled date; or
(b) We will retain an administration fee equivalent to 20% of the event fee and refund you the difference.
(c) If you do not let us know within seven (7) days of that notification, your booking will be accepted for the new date and there will be no refund if you do not attend.
6.3 If you fail to attend the event, we will retain the whole of the event fees as your place will be already catered and booked.
7. Confidentiality
7.1 Confidential information’ means information about the business practices and relationships of you or me which include this consulting relationship, and all information that is expressly or impliedly nominated as confidential, or that a reasonable person would consider to be confidential, however recorded, documented or verbal.
7.2 Where confidential information is disclosed to you during the event, it is done so for your personal or business benefit, and you agree not to disclose that confidential information to any other person or entity.
7.3 Some of the information you provide to me will be information that is clearly important and confidential to you or your business. I will only use that information to provide services to you and will not share it.
7.4 When attending an event, you agree to treat all information you receive from other participants as confidential unless you have their written permission to share it.
7.5 These obligations of confidence will cease to apply in relation to information that either party is required to disclose by any law, or which becomes part of the public domain other than as the result of a breach by the disclosing party of its obligations under this agreement.
8. Intellectual Property
8.1 Intellectual Property includes trade marks, copyright, confidential information, designs, patents, business names, logos, images, formats, texts, videos, audio files, graphics, any program or event materials or content, files, software,
8.2 All intellectual property rights in my events and event materials remain my property.
8.3 Access to the online portal does not give you any ownership rights to those program or event materials or any other program or event material.
8.4 Limited Permission to Use
(a) You are only allowed to use event materials for your own personal use. You must not share, distribute or resell, in part or in full, those materials without my prior written permission.
(b) You are prohibited from using my materials to develop your own program, event or training for sale or giving away to others.
(c) I reserve the right to immediately remove your access to our portal, products, services, and materials, without refund, if you are found to be violating these terms.
8.5 You agree we may record you
(a) When I do live events, I may record those events and may make replays available through the online portal or use those recordings as part of other programs in any medium, worldwide. I make no representations that those recordings will be used or otherwise be unused.
(b) When participating in a live event, you may be recorded on audio, video or by way of photographs. You agree that the recording may contain your “likeness”, which includes, but is not limited to, your voice and any of your actions, image, likeness, name, appearance and biographical material.
(c) You agree that my business will be the exclusive owner of any recording and I may use the recording for commercial purposes and may edit, publish, create derivative works from, reproduce, distribute or sell the recording or any part of it and in print, electronic, or other known or unknown format, as I deem fit. You agree not to be renumerated and you release me from any expense, loss or liability arising out of the use of your likeness.
8.6 No recording by you
(a) You agree not to record any part of an event without first getting my express permission to do so. This includes taking photographs of presentation slides or flip charts, or video or audio recordings created during an event.
9. Third party services
9.1 If I make any third party recommendations including but not limited to third party products, programs or services (‘third party services’), it is because to the best of my knowledge, they are quality products or professional service providers. You must complete your own due diligence to protect yourself.
9.2 I will not be liable or responsible for your use of third party services, or loss or damages you or any other person suffers due to the use of the third party services.
10. Your Accountability Disclaimer
10.1 My events aim to provide a thought-provoking and creative process that inspires you to maximise personal, professional and business potential. I cannot do the work for you. You agree to take responsibility for your own circumstances and acknowledge that the benefit you receive from my events will depend on your personal circumstances and the effort you put in.
10.2 You understand that it may take some participants a greater commitment of time and effort than others to implement suggested changes or ideas, and that varied results may arise based on the individual’s starting point, flexibility to change and emotional intelligence.
10.3 While I will use reasonable skills and care in delivering my events, I cannot guarantee that your objectives will be met or that your results will be consistent or improve. Each person comes to me with different circumstances, skills and attitude, all of which can impact their outcomes.
10.4 You are responsible for your own decisions, choices, actions and results when implementing my coaching into all areas of your life. You agree that I will not be liable for any action or inaction, or for any direct or indirect result of any services that I have provided.
10.5 You understand that my events are not to be used as a substitute for professional advice by legal, mental, medical, financial, business, spiritual or other qualified professionals. You must seek independent professional guidance for such matters. You agree that all decisions and actions in these areas are exclusively your responsibility.
10.6 You understand that my events do not substitute for counselling or therapy, and do not prevent, diagnose, treat, or cure any mental disorder as defined by the DSM-V or ICD 10 or medical condition.
11. Limited liability and indemnity
11.1 To the extent permissible under relevant legislation, I will not be liable for any loss or damages including loss of profits, loss of opportunity or damages suffered by any person from following or applying any advice, coaching, ideas or content developed as part of my events.
11.2 To the fullest extent permitted by law, and without limiting the application of the Australian Consumer Law, you agree that:
(a) my total aggregate liability for any claim(s) by you relating to any event I deliver to you is limited to the amount actually paid by you for that event;
(b) if there is any fault in a event, my liability will be limited (at my choice) to:
(i) the delivery of that event again; or
(ii) refunding part or all of the cost you have paid for that event.
11.3 You agree to indemnify me and hold me harmless against loss or damages suffered by you or any other person arising from your breach of these terms and conditions.
12. General
12.1 Relationship – I am delivering my events to you as an independent contractor and nothing in these terms and conditions should be interpreted to suggest otherwise.
12.2 Assignment – The events are personal to you and this agreement and cannot be assigned to any other person. Event attendance may be transferred subject to the terms and conditions of that event.
12.3 No Waiver – Any time or other indulgence granted by me will not in any way amount to a waiver of any of my rights or remedies under this agreement.
12.4 Governing Law – This agreement is governed by the laws of Queensland, Australia, and you agree to be subject to the jurisdiction of the courts of Queensland, Australia if there was a serious dispute between us.
12.5 Severability – If any of these terms and conditions are determined to be invalid or unenforceable, then the invalid or unenforceable provision will be severed, and the remainder of the terms and conditions will continue in effect.
12.6 Entire agreement – These terms and conditions are to be read together with our Program Terms and Conditions, Privacy Policy and any other formal written agreements. These documents together form the entire agreement between us. Anything else discussed beforehand or afterward is not part of our agreement or fees charged unless it was included or has been agreed to in writing.
End.
